Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
Documentation Internship
2025
Provided administrative support and coordinated client deliveries for software in addition to authoring documentation.
Lead designer for their communications experience where we redesigned secure messenger and set the stage for an omni-channel solution to support email, SMS and eFax. I also worked with a small team to revamp a multibranded design system. This involved continuously working with multiple teams to audit, rebuild and document core components and patterns.
Worked on cross-functional team to design a new product platform that simplifies construction communication and workflows. Behind this effort, I led the design of two new product lines of payments and insurance that will help revolutionize an outdated industry. I also played an active role in managing our design system and introduced methods to help our team design at scale.
Graduated from ISU with a focus on technical writing and visual communication. My education included an internship with a newly established human computer interaction program.