Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
Documentation Internship
2025
Provided administrative support and coordinated client deliveries for software in addition to authoring documentation.
Led the creation of print, digital marketing, and sales materials. I designed infographics, advertisements, sales presentations, websites, trade show design, and inbound marketing collateral. I also delivered a rebrand for a national healthcare summit that introduced a modern identity and comprehensive website.
Worked on cross-functional team to design a new product platform that simplifies construction communication and workflows. Behind this effort, I led the design of two new product lines of payments and insurance that will help revolutionize an outdated industry. I also played an active role in managing our design system and introduced methods to help our team design at scale.
Led daily support operations, internal application installations and developed process standards. I also authored user guides, designed workflows and provided training for a project tracking system.