2020-2021
Helped design consumer-facing solutions on a large cross-functional product team including analytics, data science, and marketing to ensure we were delivering meaningful value to users. We created products across several platforms including web, mobile, and home devices. I was the lead designer behind podcasts and discovering content, which were their two biggest business drivers. I also helped lead the creation and management of a design system that scaled to support 250+ platforms.
2002-2005
Graduated from ISU with a focus on technical writing and visual communication. My education included an internship with a newly established human computer interaction program.
2005-2011
Led daily support operations, internal application installations and developed process standards. I also authored user guides, designed workflows and provided training for a project tracking system.