2016-2020
Built product and marketing solutions for a large service platform for global hotel brands. From inventory tracking to guest callbacks, I introduced many endto- end solutions that simplified task flows for a diverse set of hospitality roles. I also had an integral role in introducing new brand standards and establishing a design system that saved company costs, cut small design decisions, and bridged the gap between design and development.
2011-2016
Specialized in creating digital design materials, presentations and information architecture diagrams to support complex digital marketing projects for national clients. I also produced visual assets for a number of departments including development, creative, sales, account services and reporting.
2005-2011
Led daily support operations, internal application installations and developed process standards. I also authored user guides, designed workflows and provided training for a project tracking system.